| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
Unit 1 A Quallfled Tour Guide
Text A What Is a Tour Guide？
Text B Meeting Visitors
Broaden Your Horizon Chinese Names
Key Words and Concepts
Exercises
Role-play
Unit 2 A BusTour Guiding
Text A Conducting a Bus Tour Guiding
Text B Welcome to China
Broaden Your Horizon National Flag of the People's Republic of China
Key Words and Concepts
Exercises
Role-play
Unit 3 Hotel Accommodations
Text A Check-in at a Hotel
Text B Check-out at a Hotel
Broaden Your Horizon China's Hotel Rating System
Key Words and Concepts
Exercises
Role-play
Unit 4 Tour Planning
Text A Making Tour Plans
Text B Itinerary Discussion
Broaden Your Horizon The Eiffel Tower
Key Words and Concepts
Exercises
Role-play
Unit 5 The Art of Managing a Tour
Text A Leadership Skills
Text B City Tour of Xi'an
Broaden Your Horizon Niagara Falls
Key Words and Concepts
Exercises
Case Discussion Illegal Commissions or Better Job Allowances？
Tour Commentary Re-creation Lhasa
Unit 6 Interpretation and Visitor Experience
Text A Principles of Interpretation
Text B Family Planning in China
Broaden Your Horizon Bronzes
Key Words and Concepts
Exercises
Case Discussion Tourism——Price or Benefit？
Tour Commentary Re-creation Guilin and the Lijiang River
Unit 7 Nonverbal Messages In Tour Guiding
Text A Appearance, Personality and Attitude
Text B Chinese Women Yesterday and Today
Broaden Your Horizon The Colosseum in Rome
Key Words and Concepts
Exercises
Case Discussion An Unpopular Tour Guide
Tour Commentary Re-creation Shanghai
Unit 8 Establishing a Good Working Relationship
Text A A Good Working Relationship Makes a Tour
Text B Features of Chinese Ancient Tombs
Broaden Your Horizon Knight, Samurai and Armor
Key Words and Concepts
Exercises
Case Discussion Help or Trap？
Tour Commentary Re-creation The Temple of Heaven in Beijing
Unit 9 Communicating wlth Visitors
Text A Your Customer Is Always Right
Text B Handling Complaints
Broaden Your Horizon Pinyin （Phonetic Notation of ChineseCharacters）
Key Words and Concepts
Exercises
Case Discussion A Letter of Complaint
Tour Commentary Re-creation The Stone Forest in Lunan County
Unit 10 Designing Tour Commentaries
Unit 11 The Art of Commentary Delivery
Unit 12 Buddhism and Buddhist Temples in China
Unit 13 Chinese Cuisine and Tea Culture
Unit 14 Dealing with Emergencies
Unit 15 Farewell
References
