国际商务英语函电教程

Part I Writing Basics

　Unit 1 Writing Effectively——An Introduction to Business Correspondence forInternational Trade

　Unit 2 Elements of a Letter

Part Ⅱ Business Negotiation

　Unit 3 Starting Business

　Unit 4 Enqiuiries, Quotations and Offers

　Unit 5 Credit and Status Enquiries

　Unit 6 Sales Promotion

　Unit 7 Orders and Acknowledgements

Part Ⅲ Execution

　Unit 8 Payment

　Unit 9 Urging the Establishment of and Amendment to L/C

　Unit 10 Packing and Marking

　Unit 11 Shipment

　Unit 12 Marine Insurance

　Unit 13 Agency

　Unit 14 Complaints, Disputes, Claims and Their Settlements

Part IV Related Documents

　Unit 15 Some Usual Documents Used in the Import and Export Business

　Unit 16 Common Documents Used in the Business of Freight Forwarding Service

APPENDIX

　Appendix I The Standard Two-Letter Abbreviations for States of the U. S. A.

　Appendix II The Standard Two-Letter Abbreviations for Provinces in Canada

　Appendix III Commonly Used Abbreviations in Address

　参考答案