成功职场英语口语（含MP3）

1 求职有方

　. Hunting for a job on the Internet 网上求职

　. Perfect resume 完美简历

　. Preparing for possible questions on the Internet 有备无患

　. Dressing in an interview 面试着装

　. Staying calmly 沉着应对

2 初来乍到

　. Introducing yourself 自我介绍

　. Welcoming newcomers 欢迎新人

　. Cleaning the office 打扫卫生

　. Showing you around 熟悉环境

　. Thoughtful reminding 温馨提示

3 领导有方

　. Compliment 赞美员工

　. Criticism 直言相劝

　. Material award 物质奖励

　. Proper promotion 适度提拔

　. Hearing both sides 兼听则明

4 设备使用

　. Using copiers 用复印机

　. Using projectors 用投影仪

　. Using electrographs 用传真机

　. Using printers 用打印机

　. Using scanners 用扫描仪

5 同事之间

　. Unselfish help 无私帮助

　. To err is human 人非圣贤

　. A caring co-worker 奉献爱心

　. Being open 推心置腹

　. Sincere congratulations 真挚祝贺

6 出差事宜

　. Travel regulations 出差制度

　. Business trip schedule 出差路线

　. Booking an airplane ticket 预订机票

　. Reserving a hotel 预订宾馆

　. Business trip partner 差旅伙伴

7 接待客户

　. Meeting at the airport 机场迎接

　. Arranging negotiation 安排洽谈

　. Banqueting customers 宴请客户

　. Going sightseeing together 陪同观光

　. Seeing off the guest 送别客户

8 拒绝订单

　. Big order 订单过大

　. Small order 订单过小

　. Poor credit 信誉不佳

　. Out of stock 没有库存

　. Little profit 利润过低

9 员工待遇

　. Conditions of housing 住房条件

　. Endowment insurance 养老保险

　. Owning shares 享有股份

　. Paid vacation 带薪假期

　. Overtime compensation 加班工资

10 居安思危

　. Improving products 改进产品

　. Recruiting talents 招聘人才

　. Exploring the market 开拓市场

　. Safety hidden trouble 安全隐患

　. Guarantying the quality 保证质量

11 管理漏洞

　. Working laxly 工作涣散

　. Wandering online 网上小差

　. Working dilatorily 行动迟缓

　. Asking for leave frequently 频频请假

　. Being absent for no reason 无故旷工

12 售后服务

　. Home delivery 送货上门

　. On-site installation 上门安装

　. After-sales maintenance 售后维修

　. After-sales research 售后调查

　. Proper disposition 妥善处理

13 后勤服务

　. Dinning hall for staff 职工餐厅

　. Company bus 通勤班车

　. Visiting the injured clerk 工伤探望

　. Collective tourism 集体旅游

　. Office accommodations 办公用品

14 商务出国

　. Accepting invitation 接受邀请

　. Passport application 办理护照

　. Checking in at the airport 机场通关

　. Meeting guests at the airport 机场迎接

　. Arriving at hotel 入住宾馆

15 应对投诉

　. Listening patiently 耐心倾听

　. Getting a refund 退货赔偿

　. Replacing products 更换商品

　. Apologizing sincerely 真诚致歉

　. Refusing to compensate 拒绝赔偿

16 商务会议

　. Sending invitation 发出邀请

　. Schedule of conference 会议日程

　. Conference agenda 会议议程

　. Presiding over a meeting 主持会议

　. Meeting minutes 会议纪要

17 洽谈途径

　. Emails 电子邮件

　. Communicating by phone 电话沟通

　. By fax 借助传真

　. Net meeting 网络会议

　. Meeting guests in person 面见客户

18 服务保障

　. Legal adviser 法律顾问

　. Financial adviser 财务顾问

　. Consulting firm 咨询公司

　. Product agent 产品代理

　. House agent 房屋中介

19 电话交谈

　. Introducing oneself 自报家门

　. Confirming information 确认信息

　. Dial the wrong number 打错电话

　. Conveying information 转达信息

　. Subtle ending 巧妙结束

20 请假事由

　. Asking for leave beforehand 提前请假

　. Feeling bad 身体不适

　. Attending a wedding ceremony 参加婚礼

　. Illness of family members 家人生病

　. Leaving for learning driving 学车请假

21 介绍公司

　. Scope of business 经营范围

　. Featured products 特色产品

　. The history of a company 公司历史

　. Scale of a company 公司规模

　. Yearly turnover 年营业额

22 办公闲聊

　. Talking about the boss 谈论老板

　. Feeling depressed 心情郁闷

　. Tidbits 花边新闻

　. Hobbies 业余爱好

　. Removing the misunderstandings 解除误会

23 营销有术

　. Establishing relationship 建立联系

　. At the show 展示会上

　. Advertisement 广告宣传

　. Salesmanship 巧妙推销

　. Sales promotion activities 促销活动

24 面对上司

　. Bringing up resignation 提出辞职

　. Asking for recommendation 请求推荐

　. Asking for a raise 申请加薪

　. Differing in opinions 意见分歧

　. Discussing work 讨论工作

25 如何说不

　. Decline an invitation 拒绝邀请

　. Decline help 拒绝帮助

　. Advance a disagreement 提出异议

　. Show aversion 表达厌恶

　. Face up to harassment 面对纠缠

26 面对压力

　. Make self-evaluation 自我评估

　. Make complaints 发发牢骚

　. Relationship between co-workers 同事关系

　. Understanding on life 感悟人生

　. Release pressure 释放压力

27 加班加点

　. Could you work overtime? 请求加班

　. Complain about extra work 抱怨加班

　. Still working 加班进行中

　. Evaluation about one’s work 自我评定

　. Employer’s evaluation 老板评定

28 勇担责任

　. One’s responsibility 责任内容

　. Report the result 汇报结果

　. In charge of ordering 负责订货

　. Entertain clients 招待客户

　. Deal with crisis 处理危机

29 “百”手起家

　. Search for opportunities 挖掘机会

　. Collect information 收集信息

　. Look for capital 寻找资金

　. Launch press conference 开发布会

　. Establish brands 建立品牌

30 职责描述

　. One’s responsibility 个人职务

　. Describe responsibility 描述责任

　. Others’ responsibility他人职务

　. Social responsibility 社会职责

　. Clarify one’s responsibility 明确职责

31 解决争端

　. How to demand compensation 如何索赔

　. Leave it to arbitration 选择仲裁

　. Mediation 进行调解

　. Cargo disputes 货物纠纷

　. Contract disputes 合同纠纷

32 出国培训

　. Ask for training 请求培训

　. Provide opportunities for training 提供培训

　. Aims of training 培训目的

　. Weight the advantage and disadvantage 权衡利弊

　. Content of training 培训内容

33 内部沟通

　. Ask for suggestions 征求建议

　. Ask for complement 寻求补充

　. Expectations from one’s employer 要求下级

　. ask for instruction 询问上级

　. Ask for leave 请假事宜

34 投资事宜

　. Make a plan 制定计划

　. Investment analyses 投资分析

　. Advance strategies 提出策略

　. Advance disagreement 反对意见

　. Make commitment 做出承诺

35 业务洽谈

　. Establish relationship 建立关系

　. Potential for business 询问买卖

　. Volunteer one’s service 毛遂自荐

　. Conditions for trade 贸易条件

　. Ask for discount 提供优惠

36 公司预算

　. Introduction to budget 预算简介

　. Content of budget 预算内容

　. Procedure of making a budget 预算程序

　. Evaluatie one’s performance 衡量业绩

　. Check budget 复查预算

37 业绩评定

　. What’s performance evaluation? 评定简介

　. W in evaluation 评定 W

　. Elements considered in evaluation 评定因素

　. Procedure of evaluation 评定步骤

　. Face evaluation 面对评定

38 电子商务

　. B to B 公司对公司

　. B to C 公司对消费者

　. C to C 客户对客户

　. Business to Manager 企业对管理者

　. Manager to Client 经理对客户

39 贸易程序

　. How to make inquiry 如何询价

　. How to make offer 如何报盘

　. How to order 如何订货

　. Ask for discount 要求折扣

　. Terms of payment 付款方式

40 信息技术

　. Office software 办公软件

　. OICQ OICQ

　. MSN MSN

　. E-mail 电子邮件

　. Fige IP messenger 飞鸽传书

41 团队合作

　. Team spirit 团队精神

　. Support from one’s team 团队支持

　. Efficient corporation 合作效率

　. People-centeredness 注重个人

　. Neglect cooperation 忽视合作

42 公司结构

　. Advance suggestion on corporate structure 提出建议

　. Different departments 不同部门

　. Family business 家族企业

　. Parallel management 平行管理

　. Reconstruction 结构重组

43 工作计划

　. Modify one’s schedule 修改日程

　. Deal with the unexpected 应对危机

　. Coordination 协调安排

　. Tight schedule 日程安排

　. Change one’s job 工作变动

44 市场调研

　. Do research before take action 兵马未动，调研先行

　. Quantity anaysis 定量分析

　. General investigation 一般性调研

　. Questionnaire 调查问卷

　. Research on marketing strategy 营销策略调研