| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
MODULE 1 QUALIFICATIONS
Unit 1 Work as a tour guide
Unit 2 Planning a tour
Unit 3 Meeting the guests
Unit 4 Moving people
Unit 5 Leadership skills
Unit 6 Dealing with problems
MODULE 2 RECEPTION
Unit 7 En route
Unit 8 Greetings
Unit 9 Hotel accommodation
Unit 10 Dining in China
Unit 11 Travel itinerary
Unit 12 Shopping
Unit 13 Entertainment
Unit 14 Farewell
Unit 15 Handling complaints