| 作 者： | 陈丹 |
| 出版社： | 中国宇航出版社 |
| 丛编项： | |
| 版权说明： | 本书为公共版权或经版权方授权，请支持正版图书 |
| 标 签： | 餐饮旅游业英语 |
| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
Part1 前台服务
Unit 1 预订房间Room Reservation
Unit 2 团队预订Making the Group Reservation
Unit 3 改变预订Changing the Reservation
Unit 4 取消预订Cancelling the Reservation
Unit 5 酒店设施The Facilities
Unit 6 设施位置The Location of the Facilities
Unit 7 机场接客Receiving a Guest at the Airport
Unit 8 入住宾馆Check—in
Unit 9 迎宾接待Reception
Unit 10 欢迎熟客Welcoming the Old Guest
Unit 11 推荐餐厅Recommending Restaurant
Unit 12 确认姓名Confirmation of Names
Unit 13 公司付账On a Company Account
Unit 14 持有预付收据WM a Hotel Voucher
Unit 15 再度光临而房费不同Room Rate Changes for a Returning Guest
Unit 16 兑换货币Exchanging Money
Unit 17 旅游服务Tourism Service
Unit 18 为客人叫出租车Calling a Taxi for theGuest
Unit 19 饭店安全Hotel Safety
Unit 20 汽车安排Car Services
Unit 21 结账离店Check-out
Unit 22 带至柜台To the Reception Desk
Unit 23 带至客房To the Guest Room
Unit 24 搭乘电梯Taking the Elevator
Unit 25 到达客房Arriving at the Room
Unit 26 送错行李Delivering to the Wrong Room
Unit 27 提取客人行李Picking up Guest’S Bags
Unit 28 领取行李Collecting Bags
Unit 29 寄存物品Depositing Items
Unit 30 领取物品Collecting Items
Unit 31 遗失取物牌Tag Being Lost
Part2 咨询服务
Unit 32 询问客房号码Inquiring Room Number
Unit 33 查询姓名未列在表上The Name Doesn’t Appear on the List
Unit 34 给住宿旅客留言Message for Staying Guests
Unit 35 替客人传话Conveying Messages for Guests
Unit 36 介绍临近场所Introducing Nearby Locations
Unit 37 介绍较远场所Introducing Faraway Locations
Unit 38 指示客人如何到旅馆Giving Directions to the Hotel
Unit 39 指示客人如何到目的地Giving Directions to the Destination
Unit 40 提供逛街观光信息Information for
……
Part3 客房服务
Part4 电话服务
Part5 商务服务
Part6 餐饮服务
Part7 康乐服务
Part8 购物服务
