商务英文E-MAIL模板大全

商务英文E-MAIL模板大全
作 者: 戈玉和
出版社: 山东科学技术出版社
丛编项: 星火职场英语
版权说明: 本书为公共版权或经版权方授权,请支持正版图书
标 签: 商务英语
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作者简介

暂缺《商务英文E-MAIL模板大全》作者简介

内容简介

《星火英语·商务英文E-MAIL模板大全(附赠CD光盘1张)》一书包括两大部分,即商务业务信函和商务日常信函,十大章、100个实战案例。其中商务业务信函主要分为六大章:建立贸易关系、推销、询盘和订货、付款、包装和交货、投诉和致歉;商务日常信函则由商务交往、公司人事、公司内部、社交信函四大章组成。另外附录部分还人性化设置了商务信函缩略语和常用非正式E-mail 30例。最后,《星火英语·商务英文E-MAIL模板大全(附赠CD光盘1张)》在栏目的设计上更是别具新意:实战E-mail案例:来源于商贸实战的E-mail案例,由简单知识介绍导入,附写作结构导图,中英文互译;填充模板:每个模板都由案例中提炼出的有效组合句搭建而成,其设计主旨是方便各行业的读者直接填充、套用;填充词:给出模板中需要填充的词汇,对于有无限填充可能的,全书给出简单的填充指导,对于有常见、有限的几种填充可能的词,我们给出相应填充词的举例;替换句:模板是可变的模板,对于模板中的功能句提供多种可供替换的表达方式,让模板更灵活。

图书目录

商务英文E-mail写作基础

Section 1 商务业务信函

Chapter 1 建立贸易关系

1.请求建立贸易关系Request for Establishing Business Relations

2.回复请求建立业务关系Reply to the Request for Establishing Business Relations

3.索取产品资料Request for Product Literature

4.回复索取产品资料Reply to the Request for Product Literature

5.邀请会面Invitation to the Business Appointment

6.接受会面邀请Accepting the Inv.itation to the Business Appointment

7.谢绝会面邀请Declining the Invitation to the Business Appointment

8.要求更改会面时间及地点Request for Changing the Time&Place of the Meeting

Chapter 2 推销

9.向特定客户推销Sales Letter to Specific Customers

10.向不特定客户推销Sales Circular to Non—Specific Customers

11.寄信给老客户Sales Letter to Old Customers

12.寄信给新客户Sales Letter to New Customers

13.推销新产品Sales Letter for Promotion of New Products

14.推销劳务Sales Letter for Promotion of Labor Services

Chapter 3 询盘和订货

15.一般询盘General Inquiry

16.回复一般询盘Reply to the General Inquiry

17.具体询盘Specific Inquiry

18.报虚盘Making a Non-Firm Offer

19.报实盘Making a Firm Offer

20.买方还盘Making a Counter Offer

21.卖方返还盘Making a Counter—Counter Offer

22.下订单Placing an Order

23.接受订单Accepting an Order

24.拒绝订单Declining an Order

25.下续订单Placing a Repeat Order

26.推荐替代品0ffering a Substitute Product

27.接受替代品Accepting a Substitute Product

28.拒绝替代品Declining a Substitute Product

29.涨价通知Notice for Price Increase

30.回复涨价通知Reply to the Price.Increase Notice

Chatper 4 付款

31.询问付款方式Asking about Payment Tems

32.接受付款方式Accepting Payment Terlns

33.要求修改信用证Request for Amendment to L/C

34.信用证修改Amendment to L/C

35.付款通知Payment Notice

36.收到付款通知Receipt of Payment Notice

37.催促付款(初次)Urging Payment(First Notice)

38.催促付款(最后通告)Urging Payment(Last Notice)

39.索取发票Asking for Invoice

40.寄送发票Sending Invoice

Chapter 5 包装和交货

41.包装要求Packaging Requirements

42.回复包装要求Reply to Packaging Requirements

43.装运时间Time ofShipment

44.回复装运通知Reply to Time of shiDment

45.催促装运Urging Shipment

46.回复催促装运Reply to Urging Shipment

47.出货通知Shipment Advice

48.货物抵达通知Goods Arrival Notice

Chapter 6 投诉和致歉

49.投诉货物未寄达Complaint about Goods Arrival Failure

50.对货物未寄达致歉Apology for Goods Arrival Failure

51.出货延迟Late Delivery

52.对出货延迟致歉Apology for Late Delivery

53.投诉货物质量Complaint about Poor Quality of Goods

54.对货物质量不佳致歉Apology for Poor Quality of Goods

55.投诉货物数量Complaint about Wrong Quantity of Goods

56.为数量错误致歉Apology for Wrong Quantity of Goods

57.投诉发货出错Complaint about Receiving Wrong Goods

58.为发货有误致歉Apology for Sending Wrong Goods

59.抱怨包装不良Complaint about Poor Packagin9

60.为包装不良致歉Apology for Poor Packagin9

61.付款出错Payment Error

62.为付款出错致歉Apology for Payment Error

63.对服务的不满Service Dissatisfaction

64.对服务不满致歉Apology for Customer Service Dissatisfaction

Section 2 商务日常信函

Chapter 7 商务交往

65.请求筹备出差Request for Preparing for a Business Trip

66.回复请求筹备出差Reply to the Request for preparing for a Business Trip

67.确认预定行程Confirming Itinerary Reservation

68.出差后的感谢Thanks for a Business Trip

69.活动通知Activity Notice

70.集会通知Gathering Notice

71.邀请担任演讲者Inviting Speaker

72.回复演讲邀请Reply to the Invitation for speaker

73.展销会通知Trade Fair Notice

74.回复邀请Reply to the Trade Fair Invitation

75.请求帮忙做问卷调查Request for Filling Out Questionnaire

76.请求转载许可Request for Reproduction Permission

Chapter 8 公司人事

77.人事查询Personnel Enquiry

78.找寻人才Looking for Qualified Personnel

79.晋升公告Promotion Announcement

80.调动通知Transfer Notice

81.褒奖员工Complimenting Employees

Chapter 9 公司内部

82.会议通知Meeting Notice

83.例行报告Routine Report

84.问题报告Problem Report

85.提案Proposal

86.回复提案Reply to Proposal

87.说服对方Convincing the Other Side

88.给予指示Giving Instructions

89.新产品说明New Product Description

Chapter 10 社交信函

90.邀请与约见函Invitation and Appointment Letter

91.回复邀请Reply to Invitation

92.祝贺函Letter of Congratulation

93.慰问函Letter of Sympathy

94.感谢函Letter of Thanks

95.道歉函Letter of Apology

96.通知函Letter of Advice

97.鼓励函Letter of Encouragement

98.探病函Letter of Consoling the Sick

99.吊唁函Letter of Condolence

100.节日问候Season’S Greeting

附录1 商务信函缩略语

附录2 常用非正式E-mail 30例