新编外贸英语函电

Part I Basic Knowledge of Busness Letter Writing

　Module One Written Communication——An Overview

　 1. Parts of a Business Letter

　 2. Format of Business Letters

　 3. Envelope Addressing

　 4.Language and.Tone

　 5. Structuring Communications

　 6. E-mails

　 Intake

Part II Customers Development & Maintance

　Module Two Establishment of Business Relations

　 Specimen Letters for Analysis

　 Specimen Letters for Self-study

　 Intake

　 Output

　Module Three Inquiries and Replies

　 Specimen Letters Analysis

　 Specimen Letters for Self-study

　 Intake

　 Output

　Module Four Making Quotations and Offers

　 Specimen Letters for Analysis

　 Specimen Letters for Self-study

　 Intake

　 Output

Part III Negotiation & Signing Contracts

　Module Five Making Counteroffers and Declining Orders

　 Specimen Letters for Analysis

　 Specimen Letters for Self-study

　 Intake

　 Output

　Module Six Acceptance and Orders

　 Specimen Letters for Analysis

　 Specimen Letters for Self-study

　 Intake

　 Output

　Module Seven Terms of Payment

　 Specimen Letters for Analysis

　 Specimen Letters for Self-study

　 Intake

　 Output

Part IV Execution of Contracts

　Module Eight Letter of Credit

　 Specimen Letters for Analysis

　 Specimen Letters for Self-study

　 Intake

　 Output

　Module Nine Packing and Shipment

　 Specimen Letters for Analysis

　 Specimen Letters for Self-study

　 Intake

　 Output

　Module Ten Insurance

　 Specimen Letters for Analysis

　 Specimen Letters for Selfstudy

　 Intake

　 Output

　Module Eleven Complaint and Claim

　 Specimen Letters forAnalysis

　 Specimen Letters for Selfstudy

　 Intake

　 Output

Appendix 1 Contract合同

Appendix 2 SWIFT信用证

Appendix 3 Invoice and Other Certificates发票及单据

Appendix 4 MaritimePort海运港口

Appendix 5 Airport(Airdrome)世界主要航空港(站)(机场)

Appendix 6 Useful Phrases and Expressions

参考文献