民航客舱服务实用英语

民航客舱服务实用英语
作　者： 黄华
出版社： 天津大学出版社
丛编项：
版权说明： 本书为公共版权或经版权方授权，请支持正版图书
标　签： 商务英语
ISBN 出版时间 包装 开本 页数 字数
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作者简介

暂缺《民航客舱服务实用英语》作者简介

内容简介

《民航客舱服务实用英语》根据空中乘务工作的基本流程，分成22个单元（学习情景），各个单元紧密衔接，图文并茂且内容翔实，基本涵盖了乘务员客舱服务的所有流程。其中包括航前准备、乘客登机、起飞前、乘客舒适、客舱餐饮服务、客舱娱乐服务、免税品售卖、客舱应急程序、乘客答疑、降落前及降落后等主要环节。　《民航客舱服务实用英语》供有兴趣的读者阅读。

图书目录

Unit 1 Preflight Briefing

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 2 Preflight Check

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 3 Boarding & Greetings

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 4 Before Take-off Ⅰ

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 5 Before Take-off Ⅱ

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 6 Before Take-off Ⅲ

　 Part One Proper Terms

　 Part Two Dialogues

　 Part Three Announcements

　 Part Four Supplementary Reading

　 Part Five Having Some Fun

Unit 7 Passenger Comfort

　 Part One Proper Terms

　 Part Two Dialogues

　 Part Three Announcements

　 Part Four Supplementary Reading

　 Part Five Having Some Fun

Unit 8 Beverage Service

　 Part One Proper Terms

　 Part Two Dialogues

　 Part Three Announcements

　 Part Four Supplementary Reading

　 Part Five Having Some Fun

Unit 9 Meal Service I

　 Part One Proper Terms

　 Part Two Dialogues

　 Part Three Announcements

　 Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 10 Meal Service Ⅱ

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 11 Entertainment Service

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 12 Duty-free Sales

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 13 First Aid

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 14 Safety & Emergency I

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 15 Safety & Emergency H

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 16 Delay

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 17 Diversion & Transfer

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 18 Turbulence

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 19 Enquiries Ⅰ

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 20 Enquiries Ⅱ

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 21 Ere-landing Check

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Unit 22 After Landing

　Part One Proper Terms

　Part Two Dialogues

　Part Three Announcements

　Part Four Supplementary Reading

　Part Five Having Some Fun

Appendix

References