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Perface
Chapter 1 Telecommunications Overview
What is Communication?
Personal and Data Communications
Elements of a Communication System
Flow of Messages
Relative Nrmber of Sources and Destinations
What is Telecommunication?
Modern Telecommunications Systems
Voice
Data
Types of Telecommunications Companies
Growth of the Telecommunications Industry
Telecommunications At Work
Financial Servives
Utilities
Manufacturing
Transportation
Retail
Healthcare
Government and Education
New Frontiers for Telecmmunications Technology
Careers In Telecommunications
Telecommunications Standards Organizations
ANSI
TIA and EIA
IEEE
ATIS
ISO
ITU
U.S.Government Regulatory and Leguslative Bobies
Chaper Summary
Key Terms
Review Questions
Hands-On Projects
Case Projects
Chapter 2 Principles of Telecommunications Technology
Principles of Electricity
Atomic Charges
Static Electricity
Electric Current
Electrical Power
Measuring Electricity
Electronics
Passive Electronic Devices
Active Electronic Devices
Transmission Concepts
Signals
Analog Transmission
Digital Transmission
Comparing Analog and Digital Transmission
Transmission Flaws
Enclding and Numbering Systems
Measuring Data
Throughput and Bandwidth
Chapter Summary
Key Terms
Review Questions
Hands-on Projects
Case Projects
Chapter 3 The Evolution of Telecommunications Technology and Policy
The Evolution of Telecommunications Technology
Early Signaling and Telegraphy
Telephone Technology
Wireless Technology
Early Computing
The Evolution of Telecommunications Policy
Early Antitrust Measures
The Communications Act of 1934
Challenging the Monopoly
AT&T Divestitue
The Telecommunications Act of 1996
Emerging Policies
Chapter Summary
Key Terms
Review Questions
Hands-on Projects
Case Projects
Chapter 4 The Public Network
An Overview of The Public Network
Common Carriers
Local Exchange Carriers(LECs)
Interexchange Carriers (IXCs)
Nontraditional Common Carriers
Outside Plant
Demarcation Point
The Local Loop
Serving Area Concepts(SAC)
Inside Plant
Cable Vaults
Distributing Frames
Racks
Switching Equipment
Structured Cabling
Central Office Hierarchy
Carrier Connections
LEC-to-LEC Connections
LEC-to-IXC Connections
Billing Between Carriers
North American Numbring Plan (Nanp)
Chapter Summary
Key Terms
Review Questions
Hands-on Projects
Case Projects
Chapter 5 Customer Premise Equipment and Applications
Introduction to Customer Premise Equipment
Inside A Modeern Telephone
Basic Components
Handset
Local Loop Current
Wiring
Ringer
Dialer
Station Protection
Varieties of Station Equipment
Pay Telephones
Cordless Telephones
Answering Equipment
TTY and TDD
Private Switching Equipment
Key Telephone Systems
Private Branch Exchanges (PBX)
Centrex Systems
Enhanced Telephone Applications
Call Accounting
Automatic Call Distribution
Computer Telephony Integration
Interactive Voice Response (IVR)
Voice Mail
Chapter Summary
Key Terms
Review Qrestions
Hands-on Projects
Case Projects
Chapter 6 Signaling and Switching
Modulation
Amplitude Modulation (AM)
Frequecy Modulation(FM)
Phase Modulation(PM)
Pulse Code Modulation(PCM)
Multiplecing
Frequency Division Multiplexing (FDM)
Time Division Multiplexing (TDM)
Statistical Multiplexing
Wavelength Division Multipexing (WDM)
Switching
Circuit Switching
Message Switching
Packet Switching
Switching Systems
Private Switching Systems
Public Switching Systems
Local Switching Systems
Tandem Switching
Swich Signaling
Subscriber Loop Signaling
Interoffice Signaling
Chapter Summary
Key Terms
Review Questions
Hand-on Projects
Case Projects
Chapter 7 Data Networking Fundamentals
Basic Networking Concepts
Terminology
Requirements for Connectivity
Requirements for Communication
Servers
Clicnts
How Networks are Used
Lans,Mans,and Wans
The Internet
The Osi Model
Physical Layer
Data Link Layer
Network Layer
Transport Layer
Session Layer
Presentation Layer
Application Layer
Applying The Osi Model
Introduction To Protocols
TCP/IP
TCP/IP Compared to the OSI Model
The TCP/IP Core Protocols
The TCP/IP Application Layer Protoclos
Addressing in TCP/IP
Chapter Summary
Key Terms
Review Questions
Hands-on Projects
Case Projects
Data Networking Fundamentals
Chapter 8 Physical Transmission Media
Chapteristics of Wireline Transmission
Impedance
Propagation Delay and Latency
Distortion
Noise
Coaxial Cable
Copper Cable
Non-twisted Wire
Twisted=Pair (TP)
Characteristics of Lightwave Transmission
Fiber Optic Cable
Selecting Appropriate Media
Cabling Standards
TIA/EIA Standards
National Electric Code(NEC)
Installing Cable
Installing Fiber
Troubleshootin Cable Infrastructure
Tuoubleshooting Methodology
Tuoubleshooting Tools
Chapter Summary
Key Terms
Review Questions
Hand-on Projects
Case Projects
Chapter 9 Wireless Transmission and Services
The Wireless Spectrum
Characteristics of Wireless Transmission
Antennas
Singnal Propagation
Narrowband,Broadband,and Spread Spectrum Signals
Fixed vs.Mobile
Cellular Communications
Principles of Cellular Techonlogy
Advanced Mobile Phone Service (AMPS)
Time Division Multiple Access (TDMA)
Code Division Multiple Access(CDMA)
Global System fof Modile Communications(GSM)
Emerging Third Generation (3G)Technologies
Personal Communications Service (PCS)
Wireless Local Loop (WII)
Local Multipoint Distribution Service (PCS)
Multipoint Multichannel Distribution System(MMDS)
Wireless Lans(Wlans)
WLAN Architecture
Wireless Networking STANDARDS
Satellite Communications
Satellite Positioning
Satellite Srevices
Chapter Summary
Key Terms
Review Questions
Hands-on Projects
Case Projects
Chapter 10 Network Access and Transmission Methods
Physical Toopologies
Bus
Ring
Star
Hybrid Physical Topplogies
Mesh Topologies
Network Access Methods
Ethernet
Token Rinn
FDDI
ATM
Network Transmission Methods
X.25 and Frame Relay
ISDN
T-Carrier Services
DSL
Cable Modem Technology
SONET and SDH
Chapter Summary
Key Terms
Review Questions
Hands-on Projects
Case Projects
Chapter11 Data Network Connectivity
Layer 1 Connectivity
Network Ineterface Cardl(NICs)
Repeaters
Hubs
Layer 2 Connectivity
Higher Layer Connectivity
Routers
Layer 3 and Switches 4
Firewalls
Gateways
Remote Connectivity
Remote Connection Methods
Modems
Serial Line Internet Protocol (SLIP) and Point-to-Point Protocol (PPP)
Virtral Prvate Networks
Access and Carrier Connectivity
Digital Loop Carier(DLC)
Access Nodes
Optical Switches
Chapter Summary
Key Terms
Review Questions
Hands-on Projects
Case Projects
Chapter 12 Internet Standards and Services
The Evolution of The Internet
Internet Authorities and Standards
Techincal Specifications
Address Assignments and Naming
Host and Domain Naming
Host Files
Domain Name System (DNS)
Name Servers and Space
Internet Services
The Use of Ports
World Wide Web(WWW)
File Transfer Protocol(FTP)
Newsgroups
E-commercer
Internet Telephony
Internet and Extranets
TCP/IP Utilities
Ipconfig
Ifconfig
Ping
Traceroute
Netstat
Chapter Summary
Key Terms
Review Quesions
Hands-on Projects
Case Projects
Chapter 13 Information Security
Risk Assessment
Secutity Polices
Seurity Policy Content
Response Policy
Common Security Risks
Human Error ,Ignorance,and Omission
Passwords
Physical Security
Modem Access
Encryption
Telephone Network Security
Eavesdropping
Prvate Switch Security
Voice Mail Security
Telecommunications Firewalls
Lan and Wan Security
Network Operating System Security
Security Through Network Design
Firewalls
Proxy Servers
Virtual LAN Security
Chapter Summary
Key Terms
Reveiew Questions
Hands-on Priojects
Case Projedts
Chapter 14 Convergenec of Voice ,Video,and Data
Termim,logy
Applications
Voice Over IP(VoIP)
Fax over IP(FoIP)
Videoconferencing
Call Centers
Unifide Messaging
Implemerting Voip
VoIP Over Private Networks
VoIP Over Public Networks
Cost-Benefit Analysis
Voip Encoding
Waveform Codecs
Vocoders
Hybrid Codecs
Voip Signaling Protocols
H.323
Session Intitation Protocol (SIP)
Media Gateway Control Protocol(MGCP) and MEGACO(H.248)
Voip Transport Protocols
Quality of Service (Qos)
Resource Reservation Protocol(RSVP)
Differentiated Service (DiffServ)
MuLTI-protocol Label Switching (MPLS)
Chapter Summary
KEY Terms
Key Terms
Review Quetions
Hands-on Projedts
Case Projects
Appendix A
Digigtal Encoding Methods
Glossary
