| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
Unit 1 The Post
Readin9 1 History ofthe Post
Readin9 2 Universal Postal Union
Unit 2 Post Utlice
Reading l Post Office ofthe Royal Main
Readin9 2 Being Your Own Postman
Unit 3 Mail Carrier
Readin9 1 Delivering the Mail
Readin9 2 Proud to Serve
Unit 4 Customer Service
Readin9 1 How to Treat Your Customers?
Readin9 2 Dealing with Difficult Customers
Unit 5 Philately
Readin9 1 Such a Simple Idea—IThe Story of the Postage Stamp……
Readin9 2 The Philatelist’S Passion
Unit 6 Direct Marketin9
Readin9 1 Mailshots
Readin9 2 A Piece that Pops
Unit 7 EMS and Logistics
Readin9 1 TNT Express
Readin9 2 UPS Supply Chain Solutions
Unit 8 Postal Technology and Equipment
Readin9 1 Sorting the Mail
Readin9 2 The Challenge ofEmerging Technologies
Unit 9 Postal Finance and Insurance
Readin9 1 Japan Post Bank
Readin9 2 How Does Insurance Work?
Unit 10 Social Responsibility
Readin9 1 Leaving a Green Footprint
Readin9 2 Taking Responsibility
