| 作 者: | 赵书虹 |
| 出版社: | 华中科技大学出版社 |
| 丛编项: | |
| 版权说明: | 本书为公共版权或经版权方授权,请支持正版图书 |
| 标 签: | 暂缺 |
| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
目录
Chapter 1 Introduction /001
1.1 Conceptual System of Tourism Destination Management /002
1.1.1 Tourism Destination /002
1.1.2 Tourism Destination System /004
1.1.3 Types of Tourism Destination /006
1.2 Theoretical System of TourismDestination Management /009
1.2.1 Place Theory /009
1.2.2 Tourism Destination Competitiveness Theory /013
1.2.3 Tourism Destination Life Cycle Theory /018
1.2.4 Criticism and Revision of Life Cycle Theory /022
1.3 The Significance of Tourism Destination Management /026
1.3.1 Call from the Social Needs /026
1.3.2 Call from the Environmental Needs /026
1.3.3 Call from the Cultural Needs /027
Chapter 2 The Community Management of Tourism
Destination /029
2.1 The Community Management Model and Experience of Tourism Destination /030
2.1.1 Community and Tourism Destination Community /031
2.1.2 Tourism Destination Community Management Model /033
2.1.3 Tourism Destination Community Management Experience /037
2.2 Promotion of Community Participation in Tourism Destination /041
2.2.1 Introduction /041
2.2.2 The Present Situation of Community Tourism Development in China /045
2.2.3 Countermeasures to Promote Effective Community Participation /047
Chapter 3 The Tourist Management of Tourism Destination /052
3.1 Motivation and Behavior of Tourists in Tourism Destination /053
3.1.1 Tourist Motivation /054
3.1.2 Tourist Behavior /057
3.2 Overview of Tourist Management in Tourism Destination /061
3.2.1 Origin and Development of Tourist Management /062
3.2.2 Current Situation of Tourist Management in Tourism Destination /063
3.3 Content of Tourist Management /065
3.3.1 Tourist Carrying Capacity Management /065
3.3.2 Tourist Experience Management /072
3.3.3 Tourist Uncivilized Behavior Management /075
3.3.4 Tourist Satisfaction Management /076
Chapter 4 Service Management of Tourism Destination /079
4.1 Management of Tourism Destination Service Enterprise /081
4.1.1 Definition of Management of Tourism Destination Service Enterprise /081
4.1.2 Main Content of Management of Tourism Destination Service Enterprise /081
4.1.3 Corporate Social Responsibility of Tourism Destination Service Enterprise /083
4.2 Service Quality Management of Tourism Destination /085
4.2.1 Service Quality /085
4.2.2 Service Quality Problems Recognition and Correction /086
4.2.3 Service Quality Measurement /088
4.2.4 Integrated Quality Management of Tourism Destination /089
4.3 Safety Management of Tourism Destination Services /092
4.3.1 Safety of Tourism Destination /092
4.3.2 Safety Precautions and Responses for Tourism Destination /094
4.3.3 Tourism Destination Crisis /097
4.3.4 Tourism Destination Crisis Management /100
Chapter 5 Tourism Destination Planning and
Development Management /104
5.1 Tourism Destination Planning and Management /105
5.1.1 Rural Tourism Destination Planning and Management /105
5.1.2 Urban Tourism Destination Planning and Management /109
5.1.3 Scenic Tourism Destination Planning and Management /111
5.2 Tourism Destination Development Management /114
5.2.1 Tourism Destination Project Planning /114
5.2.2 Tourism Destination Product Development /117
Chapter 6 Tourism Destination Marketing Management /124
6.1 Tourism Destination Marketing Strategy /125
6.1.1 Tourism Destination Marketing Overview /126
6.1.2 Theories of Tourism Destination Marketing /131
6.1.3 Strategy Design of Tourism Destination Marketing /134
6.2 Brand Management of Tourism Destination /150
6.2.1 Concept of Tourism Destination Brand /150
6.2.2 Marketing of Tourism Destination Brand /151
6.2.3 Management of Tourism Destination Brand /157
Chapter 7 Intelligent Management of Tourism Destination /166
7.1 Informatization Construction of Tourism Destination /167
7.1.1 Introduction of Tourism Destination Informatization /167
7.1.2 Informatization Management of Tourism Destination /170
7.1.3 Tourism Destination Information System /175
7.2 Intelligent Tourism /177
7.2.1 Introduction of Intelligent Tourism /177
7.2.2 Intelligent Tourism Destination /181
Chapter 8 Sustainable Development of Tourism Destination /186
8.1 Environment Management of Tourist Destination /188
8.1.1 Overview /188
8.1.2 Research Trend of Sustainable Tourism at Home and Abroad /189
8.1.3 Research Trend of Tourism Environment Management at
Home and Abroad /191
8.1.4 Sustainable Tourism and Tourism Destination Environment Management /192
8.1.5 Tourism Destination Environment Management Content /192
8.1.6 Environment Management Characteristics of Tourism Destination /195
8.1.7 Basic Functions of Tourism Environment Management /197
8.1.8 Ways to Achieve Tourism Destination Management /199
8.2 Tourism Destination Industry Management /201
8.2.1 Overview /201
8.2.2 Tourism Destination Industry System /208
8.2.3 Tourism Destination Industry Layout /215
8.2.4 Tourism Destination Industry Integration /223
8.2.5 Principles of Sustainable Development of the Tourism Destination Industry /226
8.3 Development Trend of Tourism Destination /233
8.3.1 Development of Tourism Destination in the New Era /233
8.3.2 Sustainable Development Paths for Tourism Destination /240