软件项目管理（英文版 第4版）

Preface to the fourth edition

Guidedctour.

Te hnology to enhance learning and teaching

A knowledgements

1 Introduction to software project management

1.1 Introdu tion

1.2 Why is software project management important?

1.3 What is a project?

1.4 Software projects versus other types of project

1.5 Contract management and techni al project management

1.6 A tivities overed by software project management

1.7 Plans, methods and methodologies

1.8 Some ways of ategorizing software projects

1.9 What is management?

1.10 Problems with software projects

1.11 Setting objectives

1.12 Stakeholders

1.13 The business case

1.14 Requirement specification

1.15 Management control

1.16 Con lusion

Annex 1 Contents list for a feasibility study

Annex 2 Contents list for a project plan

1.17 Further exercises

2 Step Wise: an overview of project planning

2.1 Introdu tion to Step Wise project planning

2.2 Step 0: Select project

2.3 Step 1: Identify project s ope and objectives

2.4 Step 2: Identify project infrastru ture

2.5 Step 3: Analyse project haracteristics

2.6 Step 4: Identify project products and a tivities

2.7 Step 5: Estimate effort for each a tivity

2.8 Step 6: Identify a tivity risks

2.9 Step 7: Allo ate resources

2.10 Step 8: Review/publicize plan

2.11 Steps 9 and 10: Execute plan/lower levels of planning

2.12 Con lusion

2.13 Further exercises

3 Programme management and project evaluation

3.1 Introdu tion

3.2 Programme management

3.3 Managing the allo ation of resources within programmes

3.4 Strategi programme management

3.5 Creating a programme

3.6 Aids to programme management

3.7 Benefits management

3.8 Evaluation of individual projects

3.9 Te hnical assessment

3.10 Cost-benefit analysis

3.11 Cash flow fore asting

3.12 Cost-benefit evaluation techniques

3.13 Risk evaluation

3.14 Conclusion

3.15 Further exer ises

4 Selection of an appropriate project approach

4.1 Introduction

4.2 Choosing technologies

4.3 Te hnical plan ontents list

4.4 Choice of process models

4.5 Stru ture versus speed of delivery

4.6 The waterfall model

4.7 The V-pro ess model

4.8 The spiral model

4.9 Software prototyping

4.10 Other ways of ategorizing prototypes

4.11 In remental delivery

4.12 Dynami Systems Development Method

4.13 Extreme programming

4.14 Managing iterative processes

4.15 Selecting the most appropriate process model

4.16 Conclusion

4.17 Further exercises

5 Software effort estimation

5.1 Introduction

5.2 Where are estimates done?

5.3 Problems with over- and under-estimates

5.4 The basis for software estimating

5.5 Software effort estimation techniques

5.6 Expert judgement

5.7 Estimating by analogy

5.8 Albre ht fun tion point analysis

5.9 Fun tion points Mark II

5.10 COSMIC Full Fun tion Points

5.11 A pro edural ode-oriented approa h

5.12 COCOMO: a parametri model

5.13 Con lusion

5.14 Further exercises

6 A tivity planning

6.1 Introduction

6.2 The objectives of a tivity planning

6.3 When to plan

6.4 Project schedules

6.5 Projects and a tivities

6.6 Sequencing and s heduling a tivities

6.7 Network planning models

6.8 Formulating a network model

6.9 Adding the time dimension

6.10 The forward pass

6.11 The ba kward pass

6.12 Identifying the riti alcpath

6.13 A tivity float

6.14 Shortening the project duration

6.15 Identifying riti alca tivities

6.16 A tivity-on-arrow networks

6.17 Conclusion

6.18 Further exercises

7 Risk management

7.1 Introduction

7.2 Risk

7.3 Categories of risk

7.4 A framework for dealing with risk

7.5 Risk identification

7.6 Risk assessment

7.7 Risk planning

7.8 Risk management

7.9 Evaluating risks to the schedule

7.10 Applying the PERT te hnique

7.11 Monte Carlocsimulation

7.12 Critical chain concepts

7.13 Conclusion

7.14 Further exer ises

8 Resource allocation

8.1 Introdu tion

8.2 The nature of resources

8.3 identifying resource requirements

8.4 S heduling resour es

8.5 Creatingcriti alcpaths

8.6 Counting the cost

8.7 Being specifi

8.8 Publishing the resource schedule

8.9 Cost s hedules

8.10 The scheduling sequence

8.11 Conclusion

8.12 Further exercises

9 Monitoring and control

9.1 Introduction

9.2 Creating the framework

9.3 Collecting the data

9.4 Visualizing progress

9.5 Cost monitoring

9.6 Earned value analysis

9.7 Prioritizing monitoring

9.8 Getting the project ba k to target

9.9 Change control

9.10 Conclusion

9.11 Further exercises

10 Managing ontracts

10.1 Introduction

10.2 The ISO 12207 approach to the a quisition and supply of software

10.3 The supply process

10.4 Types of ontract

10.5 Stages in ontra t placement

10.6 Typical terms of a ontract

10.7 Contra t management

10.8 A eptance

10.9 Con lusion

10.10 Further exercises

11 Managing people and organizing teams

11.1 Introduction

11.2 Understanding behaviour

11.3 Organizational behaviour: a background

11.4 Selecting the right person for the job

11.5 Instruction in the best methods

11.6 Motivation

11.7 The Oldham-Ha kman job hara teristics model

11.8 Working in groups

11.9 Be oming a team

11.10 Decision making

11.11 Leadership

11.12 Organizational structures

11.13 Dispersed and virtual teams

11.14 The influence of ulture

11.15 Stress

11.16 Health and safety

11.17 Conclusion

11.18 Further exer ises

12 Software quality

12.1 Introduction

12.2 The place of software quality in project planning

12.3 The importance of software quality

12.4 Defining software quality

12.5 ISO 9126

12.6 Practical software quality measures

12.7 Product versus process quality management

12.8 External standards

12.9 Te hniques to help enhance software quality

12.10 Quality plans

12.11 Conclusion

12.12 Further exercises

13 Small Projects

13.1 Introduction

13.2 Some problems with student projects

13.3 Content of a project plan

13.4 Conclusion

Appendixes

A PRINCE2 — an overview

A.1 Introduction to PRINCE2

A.2 The omponents of PRINCE2

A.3 PRINCE planning technique

A.4 PRINCE2 project organization

A.5 Proje t Stages

A.6 Proje t procedures

A.7 Dire ting a project

A.8 Starting up a project

A.9 Initiating the project

A.10 Controlling a Stage

A.11 Managing product delivery

A.12 Managing Stage boundaries

A.13 Closing the project

B BS 6079:1996

B.1 Introduction

B.2 The planning process

B.3 BS 6079 planning steps

B.4 Project ontrol

B.5 Supportingcte hniques

C Answer pointers

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Chapter 11

Chapter 12

Further reading