| 作 者： | 苏静 |
| 出版社： | 化学工业出版社 |
| 丛编项： | |
| 版权说明： | 本书为公共版权或经版权方授权，请支持正版图书 |
| 标 签： | 英语与其他外语 |
| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
Part ⅠService Procedure Part1
Unit 1Meeting the guest3
Unit 2On the way to the hotel7
Unit 3Check in at the hotel12
Unit 4Talking about the itinerary17
Unit 5Going out for meal22
Unit 6On the way to the scenery28
Unit 7Check out at the hotel34
Unit 8Seeing off38
Part ⅡHandling Complaints and Emergency Part43
Unit 1Handling complaints45
Unit 2Handling special dietary requirements49
Unit 3Handling the adjustment of the itinerary（Ⅰ）53
Unit 4Handling the adjustment of the itinerary（Ⅱ）57
Unit 5Incident of meeting the guests 60
Unit 6Missing luggage65
Unit 7Missing tourists71
Unit 8Missing travel certificate75
Part ⅢChinese society and culture part79
Unit 1B asic information of China81
Unit 2Main religions in China83
Unit 3Traditional Chinese festivals 89
Unit 4Chinese cuisine 93
Unit 5Chinese arts99
Unit 6Tea and silk110
Unit 7Traditional Chinese medicine and acupuncture 115
Unit 8Ancient Chinese architecture and garden120
Part ⅣPractical Writing and Training part125
Unit 1Tour of Chinese imperial palace127
Unit 2Tour of temples133
Unit 3Tour of Chinese imperial mausoleum139
Unit 4Tour of Chinese gardens145
Unit 5Tour of Chinese ancient fortification151
Unit 6Tour of mountains157
Unit 7City tour162
Unit 8Tour of lakes and rivers167
参考文献172
