| 作 者： | 刘友道 |
| 出版社： | 外文 |
| 丛编项： | 中等职业教育规划教材 |
| 版权说明： | 本书为公共版权或经版权方授权，请支持正版图书 |
| 标 签： | 英语与其他外语 综合 |
| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
Unit One Front Office
Lesson 1 Room Reservation
Lesson 2 Check-in
Lesson 3 Bell Services
Lesson 4 Telephone Switchboard
Lesson 5 At the Cashier's
Unit Two Hotel Services
Lesson 1 Business Center
Lesson 2 Wake-up Call Services
Lesson 3 Taking Messages
Lesson 4 Booking Tickets
Unit Three Housekeeping Department
Lesson 1 Chamber Services
Lesson 2 Laundry Services
Lesson 3 Room Services
Lesson 4 Maintenance Services
Unit Four Food & Beverage Services
Lesson 1 Restaurant Reservation
Lesson 2 Receiving the Guest
Lesson 3 Taking Orders and Serving Food
Lesson 4 Bar Services
Lesson 5 Paying the Bill
Unit Five Shopping Arcade
Lesson 1 At the Souvenir Shop
Lesson 2 At the Clothing Store
Lesson 3 At the Shoe and Cap Store
Unit Six Recreation and Fitness Center
Lesson 1 At the Recreation and Fitness Center
Lesson 2 At the Beauty Parlor
