餐饮业职员英语口语大全

前言

Chapter 1 Booking Services 预订服务

1 Reserving a Table 餐位预订

2 Confirming a Reservation 确认预订

Chapter 2 Service Etiquettes 服务礼仪

1 Serving Guests 迎客

2 Showing Guests to the Table 引客入座

3 Offering Apologies 向顾客道歉 Chapter 3 Dining Services 用餐服务

1 Chinese Breakfast 中式早餐

2 Western Breakfast 西式早餐

3 Recommending Dishes 推荐菜品

4 Chinese Cuisine 中餐点菜

5 Western Meals 西餐点菜

6 Serving the Dishes 上菜

7 Services during the Meal 席间服务

8 Room Services 客房服务

9 Snack Services 快餐服务

10 Buffet Services 自助餐服务

11 Grill and Hot Pot 烧烤和火锅服务 Chapter 4 Wine and Liquor Services 酒水服务

1 Recommending Drinks 推荐酒水

2 Soft Drink Services 饮料服务

3 Coffee Services 咖啡服务

Chapter 5 Other Services 其他服务

1 Telling Locations 指引场所

2 Looking for a Lost Article 寻找失物

3 Explaining the Dishes 讲解菜肴

4 Delivery Services 外送服务

5 Settling the Bills 结账服务

6 Banquet Services 宴席服务 附录

附录Ⅰ：中餐主食与菜谱

附录Ⅱ：西餐主食与菜谱

附录Ⅲ：凉菜

附录Ⅳ：调料

附录Ⅴ：水果、饮料和甜点

附录Ⅵ：酒类