| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
Plan of the Book
UNIT 01 Answering Questions About Hotels
UNIT 02 Reservations
UNIT 03 Check-in Service
UNIT 04 Giving Essential Information About Hotel Services
UNIT 05 Giving Local Information
UNIT 06 Restaurant & Bar Service
UNIT 07 Hotel Facilities
UNIT 08 Room Service
UNIT 09 Housekeeping Service
UNIT 10 Mistakes and Complaints
UNIT 11 Helping Guests
UNIT 12 Checkout Service
Appendix: Word List
