| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
客房预订 Taking Room Reservation
接待登记 Receiving Guest and Helping Check In
投诉处理 Handling Complaint
为顾客结账退房 Helping Check Out
引领客房 Showing Guest the Room
整理客房 Making up the Room
洗衣服务 Laundry Service
送餐服务 Room Service
叫醒服务 Wake-up Service
设施维修服务 Facility Repair Service
在珠宝工艺品店 At the Jewelry and Crafts Shop
在丝绸店 At the Silk Shop
接听订餐电话Taking Reservation over the Telephone
领座 Seating a Guest
请客人点餐 Asking a Guest to Order
菜肴介绍 Introducing Dishes
上菜 Serving Dishes
处理顾客抱怨 Dealing with Complaints
随桌服务 Waiting on the Table
结账送客 Settling Bill and Sending off Guests