| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
1 Form and layout of business letters
2 Office communication :telephoning
3 Office communication: emails
4 Enquiries
5 Offers and quotations
6 Orders and acknowledgements
7 Dealing with orders
8 Payments and reminders
9 Complaints
10 Applying for a job
Glossary
A-Z Word List
Transcripts
Packing containers and materials
Answer Key