| ISBN | 出版时间 | 包装 | 开本 | 页数 | 字数 |
|---|---|---|---|---|---|
| 未知 | 暂无 | 暂无 | 未知 | 0 | 暂无 |
Chapter One
Front Office
Ⅰ Room Reservation
Ⅱ Receiving Guests
Ⅲ Checking in
Ⅳ Requiring Information
Ⅴ Changing Foreign Currencv
Ⅵ Settling Accounts
Chapter Two
Housekeeping Department
Ⅰ Taking a Guest to the Room
Ⅱ Introducing the Room Service
Ⅲ Housekeeping Management
Ⅳ Call Transfers
Ⅴ Laundry Service
Ⅵ Maintenance Service
Chapter Three
Food and Beverage Department
Ⅰ Being Seated
Ⅱ Taking Orders
Ⅲ Serving the Order
Ⅳ Chinese Food
Ⅴ Western Food
Ⅵ The Bar
Chapter Four
Fitness Center
ⅠExercising with Equipment
ⅡDancing
Ⅲ Seeing Movies
Ⅳ The Night Club
Ⅴ Beauty and Hair Salon
Ⅵ Health Care
Chapter Five
Shopping Center
Ⅰ Food and Beverage
Ⅱ Clothes
Ⅱ Jewelry and Art Work
Ⅳ Chinese Painting and Calligraphy
Ⅴ Silk Fabric
Ⅵ Medicine and Health Products
Chapter Six
Other Services in a Hotel
I Booking Train Tickets and Plane Tickets
Ⅱ Posting Packages and Expenses
Ⅲ Secretarial,Interpreting and Convention Service
Ⅳ Special Services
Ⅴ Taxi Arrangement
Ⅵ Complaint Service
